All enrolments for all bookings at the service are understood to be on a permanent, continuous and regular basis. Fees are payable for public holidays, holidays, for sickness and non-attendance days and FOUR weeks cancelation in writing is required to withdraw from the service or reduce your days. All childcare fees are to be paid two weeks in advance at all times. If your account is not two weeks in advance you may forfeit your position at the service. This is at the discretion of the Owners.
Before your child attends the Centre, your two weeks fees are payable for confirmation of enrolment. If you withdraw from the program or refuse the position offered, this payment is non-refundable. If we are unable to place your child, the money is returned to you. This fee becomes the fee payment for the first two weeks of enrolment.
Your child must be collected from the Centre by the close of the service. A late fee of $5.00 per minute will be charged after this time, for each child. Please call us to let us know if you are going to be late, this will be taken into consideration. A charge of $25.00 maybe charged to your account, if your account is in arrears at the end of each month.
If you do not meet these requirements and your childcare fees are overdue, you must agree to pay any expenses. This includes the costs of disbursements (incurred by recovering or attempting to recover any outstanding money including debt collection agency fees and/or solicitor costs). You are also liable to pay for fees charged for returned cheques.
Fees may be reviewed during the year. Two weeks’ notice will be given for any changes.
It is the parent/guardian’s responsibility to register for the Child care Subsidy with Centrelink. Full fees will be charged until the centre receives notification from Centrelink regarding the Child care subsidy for the family has been accepted.
